FAQ

My pet is sick, how can I get an appointment?
You can contact our office at (208) 466-4614 and speak to a receptionist who will set up an appointment that works for your schedule and needs. You can also fill out an appointment request form here and we will work with you to set up an appointment.

How much do you charge for…
Give us a call at (208) 466-4614 and one of our trained and knowledgeable receptionists will be able to put together an estimate for most simple procedures such as Spay/Neuter or Radiographs. Other procedures may require an examination before a proper estimate can be given, such as Dental exams. If the receptionist is not able to directly quote the price, they will delegate the estimate to a technician who will call you back in a timely manner with the details.

Do you offer boarding or grooming services?
We do offer boarding to our clients, as long as they are caught up on vaccines and have a current physical examination. All the information can be found here at our boarding information page. We can accommodate basic grooming needs, such as medicated baths and full-body shaves for longhaired cats. Anything more complex than this should be performed by groomers. We just so happen to have a pet grooming service right next door. You can contact Glover’s Grooming at (208) 468-3200.

My pet has these symptoms, what’s wrong?
Though our front staff is trained to make some basic diagnoses, a definitive diagnosis and treatment course cannot be made without an examination. We will need to see your pet and perform diagnostic procedures before we can treat any ailment your pet may be experiencing. Our staff is not authorized to give unsolicited medical advice.

I just got a new puppy/kitten! When do I need to start vaccinations and have them fixed?
Congratulations! We usually recommend vaccinations begin at between 6-8 weeks. It is during this time that the animal’s natural inborn immune system begins to lose hold and the newly-developing immune system is forming. Vaccines given at this time help to boost your pet’s resistance to disease. To achieve the full effect, these vaccines may need to be boosted. Also, we recommend deworm treatments for all new pets. The reason for this: all puppies/kittens are born with worms. The mother will likely have had worms sometime in her lifetime. Some of these went into a dormant state and hid in the mammary glands (breasts). When the offspring were born, they acquired the parasites from the breast milk they fed off of. Usually one or two deworm treatments is enough to take care of any infestation they might have. The specific vaccine schedules can be found here. Sterilization procedures (Spay for female and Neuter for male) are recommended between 6 and 8 months of age.